End-User Agreement

The use of STORESACE requires acceptance of the terms and conditions present on this agreement. The STORESACE, LDA. reserves the right to change any of these terms without prior notice. Therefore, we recommend you to review our End-User Agreement Terms regularly, to be always up-to-date.

For the purposes of this End-User Agreement / Software License Agreement, the following definitions shall be recognized:

  • Service: StoresAce / storesace.com
  • Service Provider: STORESACE, LDA
  • User: A legal person who purchases or uses the Service
  • Account: Own domain / environment of each customer
  • Website: storesace.com

Terms of Service

By using the storesace.com ("Service") website, and contracting to provide this Service, you agree to be bound by the following terms and conditions ("Terms of Service"):

  • STORESACE reserves the right to update and change the Terms of Service periodically and without prior notice;
  • Any new feature that enhances the current Service, including the release of new tools and features, is subject to the terms set forth in the Terms of Service;
  • Your continued use of the Service, upon the occurrence of any changes made by STORESACE, constitutes your express consent to such changes;
  • You may review the most current version of the Terms of Service at any time at the following location: www.storesace.com/solution/end-user-agreement/;
  • Violation of any of the conditions set forth in the Terms of Service gives STORESACE the right to terminate the account of the infringing user;
  • Although STORESACE prohibits such conduct and content on the Service, you understand and agree that STORESACE cannot be held responsible for the content inserted in the Service, even if it may be exposed to such materials;
  • You expressly accept and assume your own risk in using the Service.

Account Terms of Use

For application to the Service, the tenderer in the use of the Service must indicate the full name, a valid e-mail address, tax identification number and any other information requested by the service provider.

Account login can only be used by one user - not being allowed to share a single login by multiple people. You can create separate logins for as many users as your plan allows.

You are entirely responsible for maintaining the security of your account and personal / individual / private password. STORESACE cannot and will not be liable for any loss or damage resulting from non-compliance by the user or failure to comply with this security obligation.

You are responsible for all content entered and activity that occurs in your account (even when content is entered by other users with access to your account). By submitting or disclosing such content in areas of the Service accessible to the public, the user declares to be the owner of such content by exempting STORESACE from all tax or parafiscal liabilities inherent in the management or issuance of any document.

The user assumes all the risks and costs inherent to the use of the Service but gives STOREACE the power to issue documents.

You may not use the Service for any illegal, unlawful, fraudulent or unauthorized purposes. You may not, in your use of the Service, violate any law of any jurisdiction (including, but not limited to, copyright).

Terms and Conditions of Use

Users can browse their stored data on StoresAce ("Site Usage"). Any use of the site is bound by the terms of this agreement and the following specific terms:

  • You expressly understand and agree that STORESACE cannot be held liable, even negligently, for any direct, indirect, incidental, special, consequential damages or exemplary damages, including, but not limited to: damages for loss of profits, good faith, improper use, data or other intangible losses (even if STORESACE has been advised of the possibility of such damages), resulting from your use of the site or products from third parties that access data through the Site;
  • You expressly understand and agree that STORESACE has access to the data in the application, in order to provide support services, obtain usage metrics and for general improvement in usage.
  • STORESACE reserves the right at any time to modify or discontinue, temporarily or permanently, its access to the site (or any part thereof) with or without prior notice.
  • In the event that the Service is permanently discontinued, STORESACE will inform the user thereof 30 (thirty) days in advance of the closing date.

Terms of Payment, Refund, Upgrade and Downgrade

Payment of the Service and Account will be made with direct debit.

The prices to be applied shall be those in effect at the time of each renewal, plus any taxes levied on them, in accordance with the law. The prices in force at any time can be consulted at any time on www.storesace.com. The price to be paid will always be indexed to the number of stores and modules active at the time of renewal.

If the user subscribes and requests the provision of the Service based on a payment plan and does not cancel the account within 30 (thirty) days, the billing for the Service will be issued on the 30th (thirtyth) day after initial creation of your account.

If during the free evaluation period the user requests or makes an Service Upgrade immediately the free evaluation period will be terminated, and in the month following the update, the service will be billed.

The Service is charged in advance, depending on the periodicity contracted, in any case, refundable. There will be no refunds or credits for partial months of Service, upgrade / downgrade refunds, or refunds for unused months with open account. No exceptions shall be taken on the basis of the principle of equality.

You are responsible for the payment of any taxes, duties or tax, tax and duty for the use of the Service.

The agreed price does not include any taxes, duties or obligations imposed by the tax authorities.

If you make or wish to upgrade or downgrade the account plan, payment for this service will be immediately and automatically due, due in the next billing period, and may be charged by STORESACE.

The price of the Service for a given account cannot be reduced or subject to renegotiation with STORESACE.

Suspension and Termination

You are solely responsible for properly canceling your account. Cancellation can be made at any time by sending an email to contabilidade@storesace.com.

Upon termination of the Service by the user, the contents of the account will be immediately erased and the information and contents stored cannot be recovered.

If the cancellation of the Service occurs before the end of the month whose payment has already been made, cancellation takes effect immediately and the service of that month will not be charged again.

STORESACE, in its sole discretion, has the right to suspend or terminate the account of any user and to refuse any and all use of the Service, current or future, or any other service provided by STORESACE, for any reason, at any time. The closing of the Service implies the deactivation and / or deletion of the User's Account or to prevent the user from accessing his Account, as well as the right to confiscate the entire contents of the user's account.

STORESACE reserves the right to refuse to provide the Service to any legal person for any reason, at any time.

Modifications of Service and Prices

STORESACE reserves the right, at any time and from time to time, to modify or discontinue, temporarily or permanently, the Service (or any part thereof) without prior notice or with prior notice of thirty (30) consecutive days if permanent discontinuity.

STORESACE may discontinue the Service or a part of it, whenever it detects the need to change or correct it. You expressly agree that STORESACE will automatically provide you with such corrections as part of the Service and any breaches thereof.

As part of the service, STORESACE may also proceed to temporary discontinuities and modifications to the Service, resulting from software fixes, functional improvements, general improvements, or even completely new versions of the service, with the aim of improving service delivery , aiming at maximum satisfaction and benefit for the user. STORESACE shall not be liable to you or any third party for any damages that may result or result from termination or suspension of your account and / or your access to the Service.

Prices for all Services, including but not limited to the monthly subscription to the Service Fees Plan, are subject to change with 30 days notice. This notice may be provided at any time by posting changes to the StoresAce website (www.storesace.com) or the Service itself.

The user or third parties shall not be responsible for contractual, extracontractual, criminal or in any other way to STORESACE for any modification or alteration of prices, suspension or termination of the Service.

Content Copyright and Ownership

All Rights to the Service are reserved to STORESACE. You accept that the Service contains protected and confidential information that is protected by applicable law.

You may not duplicate, copy, reproduce, redistribute, reuse any part of the Site, Service or Account, or visual design elements or concepts without the express written permission of STORESACE, otherwise you will incur civil and criminal liability.

STORESACE does not claim intellectual property rights over the material and content, materials and profile that you enter in the Service.

Cookie Policy

Cookies are text files which are downloaded to your device when you visit a website. They are useful because they allow a website to recognise a user’s device. You can find more information about cookies at: www.allaboutcookies.org or www.youronlinechoices.eu.

STORESACE needs to use cookies to operate in a way as you have requested. We use cookies and other similar technologies to analyse how the STORESACE Platform is accessed, is used, or is performing. We use this information to maintain, operate, and continually improve our Service. These cookies let us also operate our Platform according to your preferences.

You may turn off your cookies, in the options of your browser, or by making configuration changes of Anti-Virus programs. However, this may change how you interact with our platform website, or with other's websites. This may affect your ability to log in to applications and websites, from our or other's networks and domains.

By using our Website, you agree to the use of cookies as described in this section.

General Conditions

You assume your own risk in using the Service. The Service is provided "as is" and "as available".

Technical support is provided via e-mail and online chat to users and holders of paid accounts that are not in default or default on payments, and have attended at least one training session with a specialized team.

STORESACE uses hosting partners and vendors to provision the hardware, software, networks, storage, and related technologies necessary to run the site.

You may not modify or adapt the Service Site.

You may not use the image, content, and information on the Service's website or modify another site to falsely imply that you are associated with the Service, or any service provided by Service.

You may not reproduce, duplicate, copy, sell, resell or otherwise exploit any part of the Site, use of the Site, or access to the Site without the express written permission of STORESACE under penalty of civil and criminal liability.

You must not upload, insert, host, or transmit unsolicited e-mail, SMS, or spam.

The service is provided online, so STORESACE is not responsible for any connectivity failure and inherent impossibility of its use.

The user must take preventive measures and provide security guarantees, in order to transmit any virus or worms or any code of a destructive nature.

STORESACE does not guarantee that (i) the Service will meet your specific needs, (ii) the service will be uninterrupted, timely, secure or error-free, (iii) the results that may be obtained by using the Service will be accurate or reliable , (iv) the quality of products, services, information or other materials purchased or obtained by you through the Service will meet your expectations, and (v) any errors in the service will be corrected.

You expressly understand and agree that STORESACE shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to: damages for loss of profits; good faith; use; data or other intangible losses (even if STORESACE has been advised of the possibility of such damages), resulting from: (i) the use or inability to use the service, (ii) the cost of acquiring replacement goods and services resulting from any goods, data, information or services purchased or obtained or messages received or contracted operations or through the service, (iii) unauthorized access or alteration of its transmissions or data, (iv) statements or conduct of third parties on the Service; (v) or any other matters relating to the Service.

Questions about the Terms of Service should be sent to support@storesace.com.